Privacy Policy
General
At SHARK NEEDLE, we respect your privacy and will not share your information with any third parties other than our sole supplier, and will not be used in any way other than to fulfill your orders, and to provide you with better customer experience. By using the SHARK NEEDLE site ("Site"), you consent to the data practices described in this privacy policy statement ("Statement"):
Information Collection
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of Information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Information Sharing
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Any such third parties are prohibited from using your personal information except to provide these services to SHARK NEEDLE, and they are required to maintain the confidentiality of your information.
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SHARK NEEDLE may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SHARK NEEDLE or the Site; (b) protect and defend the rights or property of SHARK NEEDLE; and/or (c) act under exigent circumstances to protect the personal safety of users of Site, or the public.
Communication
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies and Tracking Tools
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with our Site or services, a cookie helps our Site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same page, the information you previously provided can be retrieved, so you can easily use the features that you customized.
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Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer to. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site services.
Cookies and Tracking Tools
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with our Site or services, a cookie helps our Site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same page, the information you previously provided can be retrieved, so you can easily use the features that you customized.
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Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer to. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site services.
Consent
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].
Changes to this Statement
We, SHARK NEEDLE and this Site, reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Children Under 16
We, SHARK NEEDLE and this Site, do not knowingly collect personally identifiable information from children under the age of 16. If you are under the age of 16, you must ask your parent or guardian for permission to use this website. If you are visiting outside of Spain, you must abide by your country's law regarding under age children's permission to visit this Site.
Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Info@sharkneedles.com.
Effective as of September 23, 2025, Central European Summer Time (GMT+2).